Refund policy
All returns and exchanges must be made within 15 days of purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, , and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non-returnable items: Custom products (such as special orders or personalized items), or sale items
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
A refund can only be sent to the original payment method.
To start a return, you can contact us at edgychola@gmail.com. Please note that returns will need to be sent to the following address: 372 Emerald Ave, Apt 22, El Cajon, California, 92020
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at edgychola@gmail.com.
Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us immediately.
